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GFS Logistics Reviews and Ratings

GFS is located in Lancaster, Texas with Phoenix and Atlanta Locations

Find out about GFS Logistics, its pricing, facilities, services, pros and cons, and reviews.

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GFS Logistics Reviews and Ratings
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✍️ Written by: Will Schneider 🖊️ Edited by: Brandy Welborn
× We evaluate warehousing providers using research, data, and direct industry feedback, never paid placements or commissions. Learn how we maintain objectivity.

About GFS Logistics

GFS Logistics is a third-party logistics (3PL) provider based in Lancaster, Texas, with additional facilities in Phoenix, Arizona, and Atlanta, Georgia. Established in 1998, GFS offers a mix of warehousing, order fulfillment, retail pack-outs, transloading, and freight management. It operates 1.6 million square feet of storage space and processed 800,000 orders in 2022 with a reported 99.9% order and inventory accuracy rate.

While GFS provides B2B and eCommerce fulfillment, its expanded service offerings, such as retail display assembly and freight brokerage, may appeal more to companies needing specialized logistics beyond standard order fulfillment. However, pricing is not publicly available, and customer reviews are limited, making it difficult to evaluate service consistency.

Strengths and Weaknesses

Strengths:

  • Three Warehouse Locations – Facilities in Texas, Arizona, and Georgia allow for 2-day ground shipping to most U.S. destinations.
  • Expanded Logistics Services – Provides retail display pack-outs, trailer storage, and freight management.
  • Freight Savings Potential – In-house freight brokerage division could offer cost advantages for bulk shipments.
  • Industry-Specific Fulfillment – Handles food-grade storage (FDA-approved), apparel (including garments on hangers), pharmaceuticals, and medical devices.
  • Inventory and Order Accuracy – Reports 99.9% accuracy for both inventory and shipments.

Weaknesses:

  • No Public Pricing – Requires a custom quote, making it difficult to compare costs with other providers.
  • Limited Customer Reviews – Most Google reviews come from delivery drivers or warehouse visitors, not fulfillment clients.
  • Scalability for eCommerce Unclear – While B2B and freight services are well-established, there is less visibility into its ability to handle high-volume D2C fulfillment.
  • Niche Service Focus – While retail display services and transloading may be useful for some, companies seeking purely eCommerce fulfillment may prefer a provider specializing in D2C logistics.

Pricing Breakdown

GFS Logistics does not provide pricing online. Businesses must request a quote to receive customized pricing based on their order volume, storage needs, and additional services. Costs likely include:

  • Storage Fees – Based on pallet, bin, or shelf space.
  • Pick & Pack Fees – Variable based on order complexity.
  • Freight & Shipping Fees – Potentially lower through GFS’s in-house freight services.
  • Additional Services – Includes retail display assembly, kitting, and packaging customization.

Without public pricing transparency, businesses may find it difficult to compare costs upfront.

Facility Locations

GFS Logistics operates three fulfillment centers:

  • Lancaster, TX (HQ) – The largest location, with 1.6 million square feet near Dallas, a major logistics hub.
  • Phoenix, AZ – Supports West Coast distribution.
  • Atlanta, GA – Serves East Coast shipping needs.

These facilities provide broad U.S. coverage, allowing for 2-day shipping in many regions. However, businesses requiring international fulfillment or additional distribution points may need supplemental solutions.

Service Offerings

GFS Logistics provides a mix of fulfillment and logistics services, including:

  • Order Fulfillment – Pick, pack, and ship services for eCommerce and B2B businesses.
  • Inventory Management – Real-time tracking and system integrations for order accuracy.
  • Retail Display Services – Includes design, pack-outs, and in-store display assembly.
  • Kitting & Assembly – Bundling services for subscription boxes, electronics, and healthcare products.
  • Freight Management – In-house brokerage services for potential shipping cost reductions.
  • Sustainability Initiatives – GFS ESG Freight Management program focuses on route optimization and energy-efficient shipping options.

While GFS offers retail logistics and freight services that go beyond standard fulfillment, businesses primarily seeking D2C eCommerce fulfillment may require a different provider.

Service Considerations

  • Best for B2B & Freight-Heavy Businesses – Retail and freight services make GFS a stronger fit for businesses needing complex logistics beyond order fulfillment.
  • Limited Pricing Transparency – Without published rates, businesses must request a quote, adding complexity to cost comparisons.
  • Minimal Client Reviews – Online customer feedback is limited, making it harder to gauge long-term service reliability.
  • Scalability for D2C eCommerce Unclear – While freight and retail fulfillment are well-defined, its ability to handle large-scale direct-to-consumer orders is less documented.

Customer Feedback

GFS Logistics has , but most reviews come from drivers or warehouse visitors rather than fulfillment clients.

Positive Feedback:

  • Accurate order fulfillment – Reports 99.9% order and inventory accuracy.
  • Responsive customer service – Some reviews mention direct involvement from company leadership.
  • Expanded service range – Businesses needing freight brokerage, B2B fulfillment, and retail support find GFS valuable.

Common Complaints:

  • Lack of detailed customer feedback – Few reviews focus on fulfillment quality or long-term client satisfaction.
  • No published pricing – Businesses must contact GFS directly to discuss costs.
  • Unclear D2C scalability – While B2B services are well-documented, direct-to-consumer fulfillment capabilities are not as transparent.

GFS Logistics Comparison Table

GFS Logistics Fulfillment Summary

GFS Logistics provides warehousing, fulfillment, and freight brokerage services with locations in Texas, Arizona, and Georgia. Its specialized services, such as retail display pack-outs and in-house freight solutions, make it a good option for businesses needing B2B logistics support.
However, limited pricing transparency, unclear scalability for high-volume D2C fulfillment, and few detailed customer reviews may require businesses to assess whether GFS aligns with their long-term fulfillment needs.

How ɫAndFulfillment.com Operates

Unlike GFS’s specialized B2B and freight services, ɫAndFulfillment.com connects businesses with a nationwide network of vetted fulfillment providers that match their specific operational needs.

Vetting Process:

  • Provider Screening & Interviews – Only fulfillment providers meeting service benchmarks are included.
  • Reputation & Credit Checks – Verified financial stability and operational reliability.
  • Client References & Performance Metrics – Evaluated based on long-term service quality.
  • Consistent Pricing Models – Offers clear, upfront pricing to prevent unexpected costs.

By working with ɫAndFulfillment.com, businesses gain access to fulfillment solutions tailored to their needs, eliminating pricing transparency and scalability concerns seen with individually sourced options.

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Will Schneider President

Will Schneider is the Co-Founder and President of ɫAndFulfillment.com. He’s responsible for the strategic vision of the company. Previously, he served CEO of RMC Fulfillment and Clear Stream Fulfillment within the 3PL industry, gaining invaluable experience that helps the company best assist companies looking to outsource their fulfillment. In addition, Will served in executive management in the lead generation industry while at NetQuote, a leading lead generation company in the insurance vertical. See full bio

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